HDFC Bank — Welcome kit not received

Address:Plainsboro

Opened NRI account, when the welcome kit arrived, I already left India. But I sent one of my relatives to pick up the welcome kit from the branch, the bank did not give the welcome kit, which I understand. I asked the Branch manager of what are my options, he said, I can put in a request to change the communication address. So I did request for a change of address at a different branch.

Will I ever receive my welcome kit, including debit cards to my US address?
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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