HDFC Bank — Welcome kit not received

Address:Goregaon East, Mumbai 400065

I opened my salary account in October and after few days my welcome kit went back due to my unavailability at home. I visited Goregaon east Station road bank after a month but employee said "you will receive your welcome kit at your address only we are not allowed to give you at branch." I have not received my welcome kit yet.
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
itsmedannyk75's [Complaint's author] reply, Jan 8, 2023
can you plz mail me reference id on my email id [email protected]. here its showing protected. If my email id is also showing protected its my username + gmail.com

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