[Resolved] HDFC Bank — Wrong Commitments & No response

Himanshu Hans

from Delhi, Delhi

Address:

New Delhi, Delhi

Dear Team, I am very disappointed from your services. From August 2014 I am regularly tracking your employees in branch and on customer care numbers but there is no proper response from your staff. From August 2014 I want to close my demat account and saving as soon as possible but you are doing nothing and my plenty amount is increasing day by day due to your delay work. I want a complete and early solutions otherwise I am going to take a legal action against your branch I had placed a complaint also as there is a wrong commitment from your side (complaint no. is #MUMC[protected])

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Aug 5, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Himanshu,
At the outset, It has been our constant endeavor to serve our customers with required element of precision in service and thereby striving for customer delight. As we understand that our Bank Official Ms Kanika Sharmal has contacted you and addressed your concerns. As per the discussion you will submit the Demat Closure request at Udyog Vihar Branch. Post receipt of which the outstanding charges will be waived off and the account will be closed. Inconvenience is deeply regretted.
-Anay
HDFC Bank Customer Assistance