HDFC Bank Credit Card — Credit card dual payment

Address:

380007

Kindly note that my name is ravin p. Oza. My credit card number as given on above.
I used credit card facility since 5 years long. I have hdfc youngster policy. My policy payment was through credit card from 02 years. But in december 2014 my last payment of rs. 2148/- was not done through card. But in the same month i refuge autopay facility through card. Then on 09/01/2015 i paid advance to direct hdfc sl youngstar super premium policy no. 15666627 through cheque no. 105559 of rs. 24000/- (12 months). You can check with your staff also. I hereby attached receipt no. A8846800 for this. Now your team force me to do payment to their credit card department also with same transaction. I gave my card payment already by alternate means. I confirm that card is still in my possession. Day by day yours amount occurs & now reaches 7268.94 inr including late fees, payment charges & etc...
So now card is suspended & invalid for use. I send credit card disputes form many times. But regret to inform you that in the absence of a desirable response regarding clear the payment for this credit card. Then amount of rs. 7530 as “hold fund” was direct debit from my account. Beside of this doing you deduct rs.940 also from my account without information. Pls credit my full payment against this soon.
Also you put my name in the list of defaulters. Why should i pay to both sides for same? I have neither authorized nor participated in this transaction. Please waive all the charges that you put on it. Otherwise i would take legal recourse action under applicable sections of the law to seek redress for dues outstanding on credit card account. Last time i send dispute form on sep-15. But there is no replay on it. I suffer from last 8-9 months on same issue. I gave my payment direct to consignee. Pls look into the matter soon & relief me as early as possible to active my card soon as i am your customer since long time. It is not acceptable from your side.
Yours sincerely,
Ravin p. Oza