| Address: | Bangalore, Karnataka |
My husband had used my details to use a credit card in 2005 and i remember him paying the dues each month, till we split up n i quit the job in 2005. After which i had huge health issues and have developed ANA positive and am under treatment for the rest of my life (as there is no cure). I was unaware of this issue and last week i received a call on our Call center asking for me (very unethical) and when i called back wondering who it is (sincerely clueless) this lady Sapna tells me that i have to pay Rs.1.5 lacs the very next day as i went missing for 8 years (how ridiculous is this)? I went blank and asked her for statement, she sent it the next day. As i am unable to walk, i asked the exe to leave it at our security desk. She called continuously on our office desk number and demanded that i pay the very next day. I told her my plight and informed her that it is impossible for me to pool in so much money, she was a little polite n told me to pay Rs.42, 000/- immediately and close the account. I told her that i am financially very low bcoz of my huge medical bills and informd her that i would do my best, she imposed a date 20 Nov 2013. I told her that i cannot commit, although i never used tis card n know it must be my husband, i agreed bcoz my personal issue is not of the bank. But i never told her i will not pay, she calls me up yesterday and tells me i will see to it that u lose your job, i will make sure that you have a horrible time... i was taken aback by the unprofessional outburst. Where were you all these 8 years without a reminder ? Y should i be treated like crap by some agent who sounds like a hooligan ? Had i denied then i understand, but when i am doing my best to pay up why am i being treated like this ? I want a call back from a senior personnel who can sort this out with me professionally. Awaiting your call v v urgent. Was this information helpful? | 
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