HDFC Bank Credit Card — Hdfc credit card, harassment and, threatening salary account frozen

Address:

Pune, Maharashtra, 411027

Respected sir / madam.

Am holding corporate salary account since 2004 with hdfc along with hdfc credit card, in late 2015 "sept to december" had done few transaction and requested telebanker to convert entire amount to 9 months emi, where later-on i was told that only partial amount was converted into emi, and i was under impression that my request has been full filled but that was not the case and was penalized with several charges of 24, 000 and all of sudden started getting calls from hdfc recovery agent and other collection team.

Had several round of discussion including service assurance team and priority address mr. Nitin pimplekar and others tried putting my concern but till date no luck.
I could able to restore the call recording actual request which was placed in september but hdfc doesn't have any system where i can upload those file.

Now the situation, hdfc has frozen my salary account, where have monthly emi payment scheduled for other vendors as well rd accounts etc.

This is really shocking and diss-appointing.