HDFC Bank — Credit card late refund and unknown transaction deduction

Address:

Jalpaiguri, West Bengal, 7351001

1.Order Details from flipkart where items was cancelled and amount deducted, however no refund is being done its more than 10 days now Order ID: OD[protected] Item) Seller: WS Retail Order Date: 27 November, 2015 12:18 AM Amount Paid: Rs. 18049 through EMI Cancelled Refund to Original payment mode Rs. 18049 Refund successful! Rs.18049 has been remitted through original payment mode 2.SMARTEMI, PRIN NB:01, 0 MERCHANT CITY [protected] AMOUNT 611.46 SMARTEMI, INT NBR:01, 0 MERCHANT CITY [protected] AMOUNT 85.77 THIS AMOUNT WAS DEDUCTED FROM MY CREDIT CARD, HOWEVER NO INFORMATION IS GIVEN AS TO WHY, PLEASE DO THE NEEDFUL AND REFUND THE AMOUNT AS SOON AS POSSIBLE. KAMLALBEL NEITHAM