[Resolved]  HDFC Bank — emi problem

Address:

Madurai, Tamil Nadu

respested sir, im j.p, nikkitha d/o mr.m.jayaperumal.i have availed car loan from hdfc for buying maruti 800.im working as a government college assistant professor y ery of my friends said its very harsh and hard with HDFC they may trouble you though you pay your emi regularly they say something but in that situation sales rep of maruti advised us to take loan from hdfc so we accepted and taken loan from HDFCfor 45 months i started payin from 5/12/2010 rs.4815.00 emi everymonth till this month im paying all the EMI very regularly. total instalment is 48 months my.customer no is 17786671 given by HDFC my loan acc is with thirumangalam state bank which is in madurai dt. .and the acc no is [protected] SBI i have another two months more to complete 45 months of loan emi s and at this situation a call has come from local madurai branch HDFC saying that i have missed to pay three instalments .i got shocked hearing that and requested HDFC people the statement of instalments /EMI that i paid sofar, but they refused to give the statement that i paid as emi sofar. so i went to my loan acc bank(SBI) and got print entry in my pass book in that it was very clear that i have paid all the EMI within the time that is on 5th of every month. with this evidence my parents apporched the bank in person the branch manager mr.arun kumar.they again verified in their records and said we will have one emi pending. there started a problem that is in the month of june 2011 on 3rd i paid the emi of 4815 in sbi branch theni palanichettypatti . but the hdfc bank didnt taken the emi amount so we called and asked what can be done they said they will discuss and let us know in few minutes and bank people called us again and said they will send a bank person from bank to our house at thirumangalam to him we can give the cash so we belived that and a hdfc bank person has come to our house and said he is from hdfc showed his id card so we paid the one month EMI amount of Rs.4815..00 after that asusual we are paying our regular payment in sbi bank . and few months back around five to six month back we got call from hdfc saying that we have not still paid one month emi again there started a head ache and (today also we gota call) they say that we will have to pay one month EMI and interest to that till today and the amout they spend for local phone call to us we got vexed and asked them the state ment about what we paid sofar, again they refused to give and i explained to them that we already paid that emi through the person you sent . but they asked us to show the receipt but that fellow didnt give any bill for that, since we belived the phone call from HDFC we trusted the person arrived to our residence we paid the money this happened during 2011 but all on a sudden at the end of 2013 only hdfc says that, that amount is still in pending.im in a well dignified position of gazetted rank so i dont need to lie for one month emi .and if you people observe my bank statement it says that im paying all my emi s very regularly in time all the month.really it gives mentol agony and stress to me when still hdfc people wants my money extra then they coated in agreement .if that missed amount has not reached them what were they doin all these months? and years? kindly let me know the solution to solve the problem to have peaceful loan settlement. sinscerely yours j.p.nikkitha