HDFC Bank ERGO General Insurance Company Limited — Mediclaim reimbursement

Address:Pune, Maharashtra, 412106

Mere pitaji ka mediclaim ke liye maine insurance company ko sab documents bheje hai, lekin company ne wo pre-existing bimari hai aisa kehkar use reject kar diya. Lekin mere pitaji ko koyi bhi pre-existing bimari nahi thi, aur hamne unse march 2012 me policy liya tha, uske baad 2013 me 1st time pitaji ko taklif hone lagi iske karan unhe hospital me dikhaya to dr. Ne blood check karne ko kaha, to uss wakt 1st time unhe diabetis find huva. Aur uske kuch dino baad unhe heart ki problem ho gayi thhi . Dr. Ne jo jo tratment ki uska usi wakt hamne mediclaim kiya thha. Woos wakt insurance companany ne claim pass kar hame paise bhi diye the. Lekin ab november 2015 me jab uhe weakness ke karan hospital me admit kiya to woos wakt dr. Aur patient ke miscommunication ki wajah se uspe galti se dr. Ne diabetis 1 se 1.5 saal likhne ki jagah 10-15 saal likh diya, is karan cashless mediclaim reject ho gaya thha. Lekin hamne usi wakt insurance company ko iss galti ki information di thhi. Uss wakt wo bole ki sab past history document reimbersment ke time pe bhej do. Hamne aready sab document bheje hai, aur jis dr. Ki galti thhi unka crtificate bhi beja hai, to bhi abhi tak wo claim approve nahi karke hame pareshan kar rahe hai. Please hamri help kijiye.
Was this information helpful?
No (0)
Yes (0)
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC ERGO General Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    178
    Pending
    0
    Resolved
    64
    HDFC ERGO General Insurance Phone
    1800 2700 700
    1800 2001 999
    +91 22 6638 3600
    HDFC ERGO General Insurance Address
    165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai, Maharashtra, India - 400020
    View all HDFC ERGO General Insurance contact information