[Resolved] HDFC Bank — Forex card not worked and hdfc bank offered no help, card no :[protected] | |||||
My wife was without money on foreign land as we trusted hdfc bank forex card; Hdfc bank forex card is one of very expensive forex card; And how much of pain it si if a prepaid forex card does not work overseas... Shame on poor and unreliable services of hdfc bank; never trust hdfc forex cards and their poor networks.. - we have even tried to change forex pin and retried at atm; but it does not work; - my spouse sarika ahuja (Holder of forex card) - hdfc cust id 23394547 ;called up ahsaan quereshi; who has not provided any help and behaved very irresponsibly and has not helped on our issue despite calling home multiple times on international call; Hdfc bank and ehsan quereshi have behave irresponsibly and are causing of all stress and harassment as my wife struggles for forex in europe; Hdfc forex has made no effort to deliver forex as atm are not running and no offer to help us; and despite knowing our problem - ehsan quereshi... (Bas-tard) is not picking international calls Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 23, 2016 HDFC Bank Customer Care's response Dear Customer, We have responded to card holder on her registered email id vide ref id[protected]. You may ask her to respond to us with required details to take up the matter with concerned team. Alternately she can also call our tollfree no: HDFC Bank offers easy access to HDFC Bank PhoneBanking services through International toll free numbers across 32 countries as detailed below. Australia, Belgium, Canada, Denmark, France, United Kingdom, Germany, Hong Kong, Netherlands, Italy, Japan, South Korea, Malaysia, Norway, New Zealand, Austria, Portugal, South Africa, Spain, Sweden, Switzerland, Thailand - [protected], Czech (REP[protected], Monaco 80093312, Poland[protected], Saudi Arabia [protected], UAE [protected], USA [protected], Bahrain 80004980, Greece [protected], Singapore [protected], Croatia [protected] In order to know specific details such as restrictions, coverage etc -Anay HDFC Bank Customer Assistance | |||||
2 Comments | |||||
Comments
I hv received ur card about six months before but I could NT use this card as l lost password or pin issued by u. Plz send password on my registers contact no [protected].
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
One for Cash deposit another for withdrawal & exchange.