[Resolved] HDFC Bank — HDFC credit card reissue signature mismatch | |||
Hi, Myself Amit Naik and I am belongs to pune my credit card no [protected] has lost so I hot listed old card and I have submitted application 2 times with your hingane khurd branch but it was not delivered to your Chennai office so I had sent an application by personal courier 2 times to your Chennai branch for reissue the new card but it got rejected due to signature mismatch. Since I have taken your card 4 years back I forgot the signature but Nobody is helping me about What is procedure to verify my old signature with your bank. And I was shocked when your phone banking executive advise me to apply for new card and nobody bother to resolve the dispute. And I have approx. 10000 points on my old card if you check my history with card I being loyal and good customers of yours for last 4 years, so please help me in this case Was this information helpful? | |||
Jul 20, 2018 Complaint marked as Resolved Verified Support Jun 19, 2018 HDFC Bank Customer Care's response Dear Customer, We infer that our service manager had contacted you and confirmed that, there are no issues regarding your credit card account. -Manoj HDFC Bank Customer Assistance | |||
 5 Comments | |||
Comments
Hi,
My name is PRIYANKA, card number [protected],
From past 2 months m trying to change my contact number and address both, i given application 3 times but there is no result, when ever i ask for status from CUSTOMER SERVICE they said signature mismatch issue.
i dont know what service HDFC giving, seriously if i giving all details then only they are not ready to change.
even i not able to get from for signature change because in all signature mismatch form asking for HDFC bank account details but i am not having HDFC bank account.
Please Help
Mail me - [protected]@gmail.com
My name is PRIYANKA, card number [protected],
From past 2 months m trying to change my contact number and address both, i given application 3 times but there is no result, when ever i ask for status from CUSTOMER SERVICE they said signature mismatch issue.
i dont know what service HDFC giving, seriously if i giving all details then only they are not ready to change.
even i not able to get from for signature change because in all signature mismatch form asking for HDFC bank account details but i am not having HDFC bank account.
Please Help
Mail me - [protected]@gmail.com
Hi,
My name is AJAY KUMAR card number [protected],
From past 2 months m trying to change my contact number and address both, i given application 3 times but there is no result, when ever i ask for status from CUSTOMER SERVICE they said signature mismatch issue.
i dont know what service HDFC giving, seriously if i giving all details then only they are not ready to change.
even i not able to get from for signature change because in all signature mismatch form asking for HDFC bank account details but i am not having HDFC bank account.
Please Help
My email id is [protected]@gmail.com
My name is AJAY KUMAR card number [protected],
From past 2 months m trying to change my contact number and address both, i given application 3 times but there is no result, when ever i ask for status from CUSTOMER SERVICE they said signature mismatch issue.
i dont know what service HDFC giving, seriously if i giving all details then only they are not ready to change.
even i not able to get from for signature change because in all signature mismatch form asking for HDFC bank account details but i am not having HDFC bank account.
Please Help
My email id is [protected]@gmail.com
Hi,
My Name is M.Sandeep i want to close my credit card account i have submitted on 6th of august. When i call to customer care people they said it will close within 7 working hours . 7days has been finished and i called them they are saying request has not raised what a stupid thing it is and one is saying sign mismatch, one saying it will be done on 20th EOD, No supervisor was there to connect thay always busy. By seeing above questions u people wantedly say that signature mismatch right. i want the card should be closed immediately. Because of that my house Loan getting Pending It should be resolved on higher priority.
please help
my email id is [protected]@gmail.com
My Name is M.Sandeep i want to close my credit card account i have submitted on 6th of august. When i call to customer care people they said it will close within 7 working hours . 7days has been finished and i called them they are saying request has not raised what a stupid thing it is and one is saying sign mismatch, one saying it will be done on 20th EOD, No supervisor was there to connect thay always busy. By seeing above questions u people wantedly say that signature mismatch right. i want the card should be closed immediately. Because of that my house Loan getting Pending It should be resolved on higher priority.
please help
my email id is [protected]@gmail.com
Hi, Good Morning !
I do have a same issue. My signature has changed with the time and my requested was rejected. I have tried reaching you guys but calls rotates only on IVR despite several attempts. I sent an email to customer care but getting replies in 5-10 days stating that I should contact bank. Bank says they are unable to verify my signature and don't have access, I should send you email. Overall I feel HDFC is no longer a private bank. Please resolve this or else i will be left with no choice except to through this card in dustbin.
I do have a same issue. My signature has changed with the time and my requested was rejected. I have tried reaching you guys but calls rotates only on IVR despite several attempts. I sent an email to customer care but getting replies in 5-10 days stating that I should contact bank. Bank says they are unable to verify my signature and don't have access, I should send you email. Overall I feel HDFC is no longer a private bank. Please resolve this or else i will be left with no choice except to through this card in dustbin.
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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My name is maheshwari, card number [protected],
From past 3 months m trying to change my contact number and address both, i given application 3 times but there is no result, when ever i ask for status from CUSTOMER SERVICE they said signature mismatch issue.
i dont know what service HDFC giving, seriously if i giving all details then only they are not ready to change.
even i not able to get from for signature change because in all signature mismatch form asking for HDFC bank account details but i am not having HDFC bank account.
Please Help.
Mail me @ : mamahiway.[protected]@gmail.com