HDFC Bank — Repeated and abusive calls from hdfc bank credit card department for delay in credit card payment.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

The situation has gone completely out of hand now. I cant believe such behaviour from HDFC. A person is allowed to forget or be caught up in weddings or deaths ... and hence miss the payment date, telling the callers that you are out of town with limited access ... and hence will take a while to pay also doesnt seem to work. Inhuman. Absolutely inhuman. And the kind of language that is used. Cant even repeat it.
Literally threatening and verbally abusing.
I am ashamed of being your customer now HDFC. My entire family is going to withdraw all our investments and accounts and credit cards from you. this is unacceptable.
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Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your card details, caller details, no. on which calls were received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Anay
HDFC Bank Customer Assistance

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