[Resolved]  LIC ashadeep — Works Claim support

Address:Dharmapuri, Tamil Nadu

I'm Ganesan, I have bought Ashadeep policy 10 years back, which covers critical illness. 2010 I want for open heart surgery with valve replacement. When I as the agent for the form he did not give the form, then i try to communicate form Singapore it CRM deportment has send after few communications.

then i have arranged a person to get the letter form filled from hospital and he sent a courier in 2010, when we went to India 2011 my wife enquired the officers they says it is not approved. he says no details with me it is in Salem HQ. at the same time my wife submitted the address change request in the branch, but recently when another agent who try to assist in salem checked and say the address is not changed. I don't know how they are working, i strongly encourage to privatise the sector. atleast we will know what is the status of the application. i have 2 other plan which is 5 lac each, i have stoped paying the premium and i don't want to continue with this company and agent.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr Ganeshan,

I understand the problems you are going through & the way you feel. I can only help you out by guiding about the process. If possible, call me & tell me the entire matter in detail so that I can see if I can help you out. As far your suggestion of privatisation of the sector is concerned, the people have dealth with the private companies also & there are a lot more complaints against them than LIC (that does not mean I am saying that their shirt is dirtier than ours). I know every organization has certain modifications required at different levels. So, plz don't stop paying your premiums as it will harm your insurance cover & savings habit only. Plz tell me your problem & I will see how I can help you on this matter.

Rajnish Bahuguna
Insurance Consultant
LIC of India, Delhi
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Life Insurance Corporation of India [LIC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    6212
    Pending
    0
    Resolved
    2214
    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
    View all Life Insurance Corporation of India [LIC] contact information