Healthkart — Fake Product Sold

Healthkart — Fake Product Sold

A anujsri1 Nov 24, 2022 Nov 27, 2022 This thread was updated on Nov 27, 2022

Fake product sold by healthkart. I received a fake product today. Had ordered a C4 Pre-Workout supplement, and when I scratched the verification label, there was no 13-digit code or QR present. The seal seemed tampered as well, however, the packaging was perfect. I am now questioning all orders placed from healthkart as I was trusting them blindly for authenticity. Order Id HKI[protected] Wonder, how can such a breach happen in the supply chain without inside people involved. Its health risk. +3 photos Was this information helpful? No (0) Yes (0)
HealthKart customer support has been notified about the posted complaint.
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HealthKart Customer Care

from Delhi, Delhi

Nov 25, 2022

Verified Support

Dear Anuj,

We regret for the inconvinience, we wish to inform you that we have highlighted the matter to the concerned team and vendor to look into the issue for your Order #HKI[protected], shall get back to you as soon as we hear back from them.

We request your cooperation in the interim.

Yours Sincerely
Customer Service
Team Healthkart

HealthKart Customer Care

from Delhi, Delhi

Nov 26, 2022

Verified Support

Dear Anuj,

We regret the inconvenience.

We would like to inform you that we have escalated the same query to the relevant team and will revert as soon as we get a response from the concerned team.

Your sincerely,
Team Healthkart.

HealthKart Customer Care

from Delhi, Delhi

Nov 27, 2022

Verified Support

Dear Anuj,

Our records indicate that our relevant team has arranged the reverse pickup of the product Cellucor C4 Explosive Preworkout, 0.85 lb Fruit Punch and our courier person shall arrange to collect the consignment from your doorstep within 3 -5 business days and the same has been notified to you via email as well.

Your sincerely,
Team Healthkart.