[Resolved] Healthkart — Fake/faulty supplement

Vansh Gulati

from Mumbai, Maharashtra

Website:

healthkart.com

I recently ordered a pre workout powder supplement from healthkart.com, upon opening the supplement I found that the powder had somehow absorbed water and become rock solid. Healthkart has refused to replace that supplement even thought it is not consumable anymore. Upon trying to dissolve it in water it is not dissolving and therefore it is no longer consumable. These containers are supposed to be sealed air tight.

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Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2016

HealthKart Customer Care's response Dear Vansh, we are sorry for the fluff. We can proudly assure you the quality of our products as we are one of the official importers of ON Brand, you can verify the same on official ON website. Also, as we have confirmed about ON Gold Standard Pre-Workout, it is hygroscopic. Since, you are not satisfied with the quality we can initiate the return process, request you to please confirm the same on the follow up mail. Thanks Stay Healthy Team Healthkart