[Resolved] Healthkart — HealthKart Cheating innconent customers, Please stay away | |||
I placed an order for Creatine on 27th Oct 9 A.M on HealthKart the estimated dispatch date was 28th Oct. I waited till 29th and no update on the dispatch, I called up the customer care and with the rude agent with tons off attitude I asked for cancellation and refund he happliy agreed ever before I asked him. A lady from HealthKart called me back in the noon begging me not to cancel the order and that she will surely ship the product within evening. 30th Oct afternoon I see the same status Ready for dispatch, I called up the customer care and spoke to the supervisor who again told me he will ship it by evening, I asked him to cancel the order again which he agreed and told me that the refund will take 10 days time...Friends these people are big time cheaters don't ever trust them they will take your money and never send your product, they won't post your reviews on their site if the review is bad and they admit that..Keep away from HealthKart Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 15, 2014 HealthKart Customer Care's response Dear Kapil, we are really sorry for the inconvenience caused. We do dispatch the orders within 24-48 hrs but this is just one of the case where in your order could not be dispatched on time due to some unforeseen circumstances. We truly understand your concern and welcome your feedback, this will help us in improving our services.
The refund has already been initiated from our side, hope it has been credited in your bank account too. Do give us a chance to serve you again, we will surely make your experience better next time.
Thank you
HEALTHKART
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Product not delivered yet
Order no: HK[protected] Placed on: 25 Nov