[Resolved] Healthkart — healthviva hair with biotin, 90 capsules unflavoured/money deducted order not placed

Agrim Kumar

from Patna, Bihar

Address:

Dhanbad, Jharkhand, 828114

I was ordering healthviva hair with biotin, 90 capsules unflavoured on healthkart app. It was showing error after transection redirect. But my money got deducted and there is no order placed on 17 september. After it i again placed mt order with cod
I need my money back.
Please refund it fast.
My email id is [protected]@gmail.com
Check my phone no. Associated with it
Name - agrim kumar

Was this information helpful?

No (0)

Yes (0)

Oct 26, 2018

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

HealthKart Customer Care's response Hi Agrim,

Greetings from Healthkart.

Apologies for the inconvenience caused to you. As per the update from our accounts department your payment for Rs. 650. against the gateway order Id: HKD[protected] has been already refunded back into your payment source account.

As per the bank’s policy, the amount will reflect in your payment source account within 7-10 working days (excluding Saturday, Sunday & Bank holidays). We would request you to contact your card issuing bank after the mentioned time frame for the refunded amount.

Please be rest assured as this is one of the case. We look forward for your continued patronage with Healthkart.com.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Thank You
Stay Healthy
Team Healthkart

Related HealthKart reviews

View all 434 HealthKart Reviews

Comments

Teenu Anand

from Tiruvannamalai, Tamil Nadu

I had placed an order for muscle blaze creatine for 235 including delivery charges but.I haven't recieved any confirmation.And also it is not showing in the my orders list.please return my money or deliver whatever I have ordered.