[Resolved]  Healthkart — money got deducted and there is no order placed

I was ordering muscleblaze 2.2lbs whey protein cafe mocha on healthkart app. It was showing error with debit card thats why i paid through paytm upi. But when i paid through upi, my money got deducted and there is no order placed on 5 november at around 12:05 am.
I need my money back.
Please refund it fast.
My email id is rohan. [protected]@gmail.com
Check my phone no. [protected]
Name - rohan shubham
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Dec 8, 2019
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Nov 05, 2019
Updated by rohan shubham
Thank you
Verified Support
Nov 06, 2019
HealthKart Customer Care's response
Dear Rohan,

Greetings from Healthkart.

As per our records, your order is successfully placed and will be dispatched within 24-48 working hours.

We wish to inform you that you will be in receipt of an SMS/mail as soon as it is dispatched and the same can be tracked at order status on our website by logging into your account.

Please contact us in case of any query or clarification, or if you require further assistance.

Assuring you of our best service always.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
Complaint comments 

Comments

I ordered muscleblaze whey protein powder, but i received broken product n so please refund my money as soon as possible Thank You

I ordered muscleblaze whey protein powder, but i received broken product n so please refund my money as soon as possible Thank You

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