Healthkart — Money has been deducted but order not processed not showing in my orders.

Healthkart — Money has been deducted but order not processed not showing in my orders.

J Jayaram Manoj Oct 24, 2023 Oct 27, 2023 This thread was updated on Oct 27, 2023

Today (24/10/2023) by 03:30 PM, I paid an amount of 949/- via Google pay to purchase Creatine Monohydrate from the official site of muscleblaze. Unfortunately money was deducted immediately and no confirmation message has been sent by then till now. When I open the app/browser website, when I check "my orders", it says there's no order. I need a confirmation on whether I'll receive the product or get a refund. I have already sent an email about the respective issue on [protected]@Muscleblaze.com. My muscleblaze account's Gmail is : [protected]@gmail.com. I've already forwarded further information via mail. +2 photos Was this information helpful? No (0) Yes (0)
HealthKart customer support has been notified about the posted complaint.
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HealthKart Customer Care

from Delhi, Delhi

Oct 27, 2023

Verified Support

Dear Team,

We wish to inform you that we are unable to find any registered details to check the transaction.

We would request the customer to share an elaborate concern at [protected]@healthkart.com along with the registered contact no and email ID, for the team to look into the matter.

Sincerely,
Team Healthkart