[Resolved] Healthkart — Not received my order, 10 days past the delivery date

rishikesh_330

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh

Dear Sir/Ma'am, I placed an order on Healthkart.com on 19th Feb 2015 under tha name of Rajneesh Pandey. The order ID was HKD[protected]. The expected delivery date was 3rd March. It's 13th March today and I have still not received the order or any updates about it's status. Please look into the matter and do the needful. It has been 10 days already. The status shows that the item has been delivered to Muradnagar S.O. (Ghaziabad), but it has still not reached me on the address that I gave.

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Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2015

HealthKart Customer Care's response Dear Rishikesh, Please accept our sincere and unqualified apologies for the delay in the delivery. We have escalated the same to the concerned courier and following on the same with them. Would update as soon as we hear from them. Please be rest assured as we would try to get this delivered on utmost priority and would keep a close tab till delivery. Thank You Stay Healthy Team Healthkart!