Healthkart — Order neither getting delivered not getting canceled

Address:Bangalore

I placed an order on Healthkart which was supposed to be delivered on 16th Nov. But the product is not getting delivered, it is stuck somewhere in Bangalore facility for more tha 7 days now. Further, Healthkart is not canceling the order as well because it is already shipped. Due to this delay in delivery, I'm no longer interested in the product. I need my refund as soon as possible, please help me cancel the order.

Order ID: HKI[protected]
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HealthKart customer support has been notified about the posted complaint.
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Dear Customer,

We apologize for any issue you might be having! we wish to inform you that we are unable to fetch any details, hence we would request you to send details of what you are experiencing to our customer support at [protected]@healthkart.com along with your order id. and email id. for the team to assist you better.

Yours Sincerely
Team Healthkart

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