Healthkart — Xtend Bcaa

Website:

Healthkart.com

I have a bought 2 XTEND PRODUCTS through Healthkart website on 11/08/23. As soon as I have recieved the package it' was slightly opend and i have informed to Delivery boy as well about open package he said you might be happened in shipment if any query you need to call customer care for support. As i have called HK customer support to complaint about received damaged and opend pack with dirty packing and asking for return or replacement they have asked me to send the pictures on support email. After sharing they have replied after 2 days stating that they cannot replace or return or refund bcoz it's opend package. I really don't understand thier sense o[censored]nderstanding the issue and not giving proper response i wanted to return as per policy i have not even open the box since it's already opend so I have raised the complaint but to much disappointed by the service after sale. they are making me ### not replying back when am calling disconnecting the call . they are simply ignoring me so i have to stop from returning, this app is mess. I really want to take this issue seriously and resolve it as early as possible. my order number is Order ID: HKM[protected] . Venkatesh shinde
[protected]@gmail.com.
if this issue is not resolved i will file a F.I.R at police station