Heena Tours and Travels — worst tour operator

Address:Mumbai City, Maharashtra
Website:www.heenatours.in

Dear friends,

I had booked malaysia and singapore tour package via heena tours & travels for 3 people wherein we had paid for 3 person i. E. 1 couple and 1 extra person not triple sharing but our all hotel booking was made for double bed and one extra bed which was a complete shock for us, also before booking they had mentioned hotel at singapore as park royal hotel who’s tarrif is around 20k and we were provided village hotel @bugis street who’s tarrif is around 10k and is much below the standard as claimed by heena tours. So kindly do not fall into their false prey and book via some other tours and not heena. Also their staff mr. Jilesh (Sale executive at vile parle branch) and mr. Kishan (Their maharaj) were well aware about this malpractice and are equally a part of it. Also do note that heena tours was a good tour and we were regular customer of heena tour but then since tour owners son married foram shah, foram shah has acquired (Taken over) heena tours entire business it’s spoiling its name day by day via false & malpractice. Kindly avoid travelling via heena tour now acquired by daughter in law foram shah. (Foram worldwide). Her response to our request was so bad that we have no longer any trust left on heena tour now acquired by daughter in law foram shah (Foram worldwide). Also their view is like 'ek baar tour chalu hogai fir kya karlega' do not take the risk of wasting money with heena. We did a mistake hopefully via this msg you wont.
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