Hero Cycles — Hero BMX cycle quality extremely horrible

Address:	Thrissur, Kerala, 680007
Website:	Quality of Hero cycle

I purchased a hero bmx cycle for my 7 & half year old son on[protected] from an authorised dealer of hero cycles "delux cycles, thrissur".

1. At the time of delivery of this cycle, we noticed a small portion of the brake cable skin was torn off. We informing the dealer staff and the damaged brake cable skin was replaced.
2. After app. 15 days, a bolt from the right pedal shaft fell off and had to be replaced. During the fitment of this bolt, the left pedal shaft bolt was also found to be loose and was tightened.
3. The plastic chain cover was removed from the cycle was it was causing sounds while pedalling.
4. And finally on 09.05.2017 (Exactly 1 month from purchase date), my son calls me in the evening and tells me that the metal chain of this cycle was "broken". How can a "metal cycle chain" break in one month from purchase date???