Hero Motocorp — After 1st service too many compaint occur

Dear sir/madam

I bought new bike Hero Splendor on 3rd November 2022, first service was done on 16th November 2022, when my bike had covered 690 km. In the first service, the people of the service center opened the silencer when there was no problem in it, after the bike service was done, we took the bike and went ahead. After 2 days, the side silencer on the same side oil leaked, then I went to the service center, they said that sometimes it happens like this because of moisture. The engineer cleaned and gave the bike, so we took it, but it was leaking. On 15 Jan 2023 I went to the service center after taking my bike, then the engineer checked it and said that the oil packing was torn, I changed the oil packing, for which a charge of 18 rs was taken from me and the bike was given after repairing it. When the bike was taken the next day, oil leaked from the other side, this time a sound started coming from the front shocker (Khat-Khat) and sometimes from the rear shocker as well. And the bike was not even starting in 1st self. Then I went to the service center, they collected the bike and said that this time we will check the bike properly. In the evening itself, I got a call from the service center that the bike had been repaired. When I went to pick up the bike, they told me that it leaks once in a while during engine service, I said it's okay. When I checked the bike, the sound from the rear shocker was fine, but the sound from the front was still annoying. He said that the sound is coming from the front side of the plastic cover on the number plate, it is colliding with the mud guard. Then I got it cut, still the voice did not get better. After 2 days the engine leaked from the front whose picture I have attached. Then I went to the service center on 6th February 2023 and I told that the engine was leaked, they told me to deposit the bike, this problem will not come again. When the problem got worse, I took the bike again on 5th March 2023, the bike is still there in the service center. I got a call from service center on 6th March 2023 I went there and checked the bike but the problem was not fixed so I did not bring the bike. I got very upset and got a defective product. I want to change this bike and get another bike.

Thankyou

Regards
Anil Kumar
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