[Resolved] Hero Motocorp — Bike Repair

Nagaraju0001

from Tirupati, Andhra Pradesh

Jan 10, 2022

Address:

Prudhvi showroom, Tirupati

I have purchased Hero Pleasure+ (VX) B6 model bike on February 2021. After purchasing I faced self start @ kiker problems Many times put for service they changes 2 batteries but problem cannot solve. I waste my amount to purchase this bike. Many times I put leave to my job to put bike in service center. I purchased unhappy without peace after getting this bike. The Family members continuesly scolding me when ever the bike cannot start.
The purpose & need of purchasing bike is not solved. With in 11 month 9 times I put bike for service. More time spend to put bike in service center. I feel very hard. I need justice.

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Jan 10, 2022

Complaint marked as Resolved

Bike No. AP39JA1906

Hero MotoCorp customer support has been notified about the posted complaint.

Jan 12, 2022

Updated by Nagaraju0001 My Bike No: AP39JA1960 again put for repair in the service center on 10/01/2022. The Service center GM told it is manfuring problems, we cannot rectify it. The people need to come from hero motocorp, put your bike for two day. But two also completed no one can inform about bike status. Kindly take it serious slove the problem

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Comments

HeroMotoCorp

from Delhi, Delhi

Jan 11, 2022

Dear Sir,

We regret the trouble caused. Kindly provide your Dealer Showroom Name and State on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

Nagaraju0001's [Complaint's author] reply, Jan 11, 2022

PRUDHVI AUTOMOBILES
#23-8-51/11, JAYASANKAR NAGAR BESIDE RASS BUILDING, AIRBYROAD, TIRUPATHI URBAN, CHITTOOR, 517501, AP, INDIA
STATE CODE:37

Nagaraju0001's [Complaint's author] reply, Jan 12, 2022

My Bike No: AP39JA1960 again put for repair in the service center on 10/01/2022. The Service center GM told it is manfuring problems, we cannot rectify it. The people need to come from hero motocorp, put your bike for two day. But two also completed no one can inform about bike status. Kindly take it serious slove the problem

HeroMotoCorp

from Delhi, Delhi

Jan 19, 2022

Dear Sir,

Thanks for providing your details. With respect to your complaint[protected], we request you to contact your Hero MotoCorp dealer for further support.

Regards,
Team Hero MotoCorp

Devender Mishra

Jan 29, 2022

Dear sir
I purchased glamour fi 125cc bike on dec-2017.
On nov-2021 I have bike engine light issues its always blinks and bike not starting, I changed everything in my bike battery wirring wall key set spended 9000 in repairing but till now my bike not started now I decide to return this bike in agency
I repaired my bike in agency rewa badrika agency
Kindly do need ful for me or change my bike I will pay extra amount kindly provide new bike
20 to 30 km toe my bike by walking how to I manage its effects my finicial problem and job also
Wat will I do please suggest me
My no [protected], mail id= Mishra.[protected]@gmail.com
Bike no= MP17MR7248

HeroMotoCorp's reply, Jan 31, 2022

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on [email protected] for our team to assist you.

Regards,
Team Hero MotoCorp