Hero Motocorp — Bike service not done

Address:

VENKATESHWARA MOTORS,HERO SERVICE CENTER 1-8-669/1,AZAMABAD, OPPOSITE BUS BHAVAN, RTC CROSS ROADS, HYDERABAD,HYDERABAD 500020

I am Avinash Nair my mobile number is [protected], i am from hyderabad recently i gave my Hero Passion Pro i3 110cc vehicle number TS 20B 4132 bike to venkateshwara motors hero service center which is in hyderabad rtc cross road, i gave on 15/04/2023 saturday evening person name is Mr.Srinivas Moble Number is [protected], as my vehicle stoped and had starting problem so i gave to the service center the person who collected said as it is evening and we cant check the vehicle so i left my vehicle there and next day it was sunday so it is closed, on monday 17/04/2023 i called i checked with them they told we have not attendant the vehiche next day i called again to the service center they told Bike Valve kit is damage and parts are not available with them and said me they have kept order and it will come through courier, so i waited for two more days still i did not got any update from the hero service center after a week i went on 24/04/2023 monday after 8 days, still they have not repaired my vehicle and kept a side i went and scolded and they took it seriously and started working on my vehicle they said they will deliver my vehicle on 25/04/2023 on tuesday i got a call in the evening at 18:40hrs that my vehicle has got repaired as it was evening i left home next day i went to collect my vehicle on 26/04/2023 wednesday, they just water washed my vehicle and did some thing to my vehicle and gave a bill of 1717 RS, and they did not checked my vehicle properly nor they did general service as i told them to do, they did not check any thing they just started my vehicle on and water service they did and giving it to me as i notice many faults are there in vehicle even after they kept my vehicle with them for 10days, they did not rectify and as my complain is not resolved regarding the work they have done and charges they have charged me RS 1717, still my bike has problem it is not working properly, i want refund or repair my bike problem thats it, My bill invoice number is 10164CD23V393.