Comments
same problem here. not sure when it will start and not. I am afraid to take it for ride. I brought it in FEB. so many times complained to show room. but they are advising to use kick start and ride. very bad.
Reply
I have purchased Hero Duet on 13th April 2016 from Mehrauli road Sector - 14 showroom. After 1st service, there is some issue with its coil because of that its not getting start.
Now its been more than a week, the Service man has not resolved the problem. Every time when I call them, they said part is not available.
Now its been more than a week, the Service man has not resolved the problem. Every time when I call them, they said part is not available.
I purchased hero duet on feb-2016 from vasai showroom.
During driving time scooty was stuck up in mud and right mirror was broken .
Requirement of the same has been registered in service center at vasai, now it has been more than one month, but till date they are not provided the right mirror reason saying that mirror is not available in service center.
Sanjay lambe
During driving time scooty was stuck up in mud and right mirror was broken .
Requirement of the same has been registered in service center at vasai, now it has been more than one month, but till date they are not provided the right mirror reason saying that mirror is not available in service center.
Sanjay lambe
I purchased HERO DUET in September, 2016 but within a year the bike is giving starting problem. The showroom is far away. Already twice I went to the showroom for the problem. They are saying come again. This is something ridiculous.
Mukul Kaushik
Mukul Kaushik
I purchased HERO DUET in 2016 but within a year the bike is giving starting problem. Even though I went to
showroom for rectification they wont provide proper solution.As problem is still continued. They are saying come
again. This is something ridiculous.As plenty of times I asked service dept they said accelerator cable has to
replace and carburetor need to be replaced. (if I asked do the needful, then they said spares are not available with us)
Veeru Talawar
showroom for rectification they wont provide proper solution.As problem is still continued. They are saying come
again. This is something ridiculous.As plenty of times I asked service dept they said accelerator cable has to
replace and carburetor need to be replaced. (if I asked do the needful, then they said spares are not available with us)
Veeru Talawar
i have complaint against this scooty about starting problem and average.I am afraid to take it for ride
Pankaj Jain King's reply, Mar 24, 2021
Same problem averege but koi solution nh company ke pas
I purchased Hero Duet from SMC motor Medavakkam on 10th oct 2017 having Chassis no as MBLJFN028HGE08947 and Engine No as JF33ACHGE07984, I saw so many cosmetic issues next day of purchased date.
1) Starting problem is there
2) Initially scratches on the Body of the scooter.
3) They fit Body Guards in the scooter after that if i am rotating my Handle right, the Main Head light was hitting the Rod attached to the body.
4) Backside light is not yet fit properly to the body.
5) After fitting the body guards i saw so many Scratches on the body.
6) The next day of purchase i saw few screws are about to come out of the Holes.If it is a new scooter how cum screws will come out within one day of purchase.
7) When i complained abot this to SMC motor Medavakkam their office people told me that not to complaint to the company we will shut out everything. Day by Day i am facing one one new issues.I already raised one complaint against the Hero Motor cop but still i did not get any reply.
I think they have not given me the new peice of scooter they may give me the replaced one to me. so i decided to file one consumer complaint against this.
8) They have not given warranty for the Battery also.
1) Starting problem is there
2) Initially scratches on the Body of the scooter.
3) They fit Body Guards in the scooter after that if i am rotating my Handle right, the Main Head light was hitting the Rod attached to the body.
4) Backside light is not yet fit properly to the body.
5) After fitting the body guards i saw so many Scratches on the body.
6) The next day of purchase i saw few screws are about to come out of the Holes.If it is a new scooter how cum screws will come out within one day of purchase.
7) When i complained abot this to SMC motor Medavakkam their office people told me that not to complaint to the company we will shut out everything. Day by Day i am facing one one new issues.I already raised one complaint against the Hero Motor cop but still i did not get any reply.
I think they have not given me the new peice of scooter they may give me the replaced one to me. so i decided to file one consumer complaint against this.
8) They have not given warranty for the Battery also.
I purchased Hero Duet from SMC motor Medavakkam on 10th oct 2017 having Chassis no as MBLJFN028HGE08947 and Engine No as JF33ACHGE07984, I saw so many cosmetic issues next day of purchased date.
1) Starting problem is there
2) Initially scratches on the Body of the scooter.
3) They fit Body Guards in the scooter after that if i am rotating my Handle right, the Main Head light was hitting the Rod attached to the body.
4) Backside light is not yet fit properly to the body.
5) After fitting the body guards i saw so many Scratches on the body.
6) The next day of purchase i saw few screws are about to come out of the Holes.If it is a new scooter how cum screws will come out within one day of purchase.
7) When i complained abot this to SMC motor Medavakkam their office people told me that not to complaint to the company we will shut out everything. Day by Day i am facing one one new issues.I already raised one complaint against the Hero Motor cop but still i did not get any reply.
I think they have not given me the new peice of scooter they may give me the replaced one to me. so i decided to file one consumer complaint against this.
8) They have not given warranty for the Battery also.
9) When i complained to the SMC Motors they are telling that please do not complaint to the Company we will shut out everything, but still not yet shut out even after one service.
10) Most of the body parts fit to scooter is not properly fit, i think it is a defective piece they have sold to me.
1) Starting problem is there
2) Initially scratches on the Body of the scooter.
3) They fit Body Guards in the scooter after that if i am rotating my Handle right, the Main Head light was hitting the Rod attached to the body.
4) Backside light is not yet fit properly to the body.
5) After fitting the body guards i saw so many Scratches on the body.
6) The next day of purchase i saw few screws are about to come out of the Holes.If it is a new scooter how cum screws will come out within one day of purchase.
7) When i complained abot this to SMC motor Medavakkam their office people told me that not to complaint to the company we will shut out everything. Day by Day i am facing one one new issues.I already raised one complaint against the Hero Motor cop but still i did not get any reply.
I think they have not given me the new peice of scooter they may give me the replaced one to me. so i decided to file one consumer complaint against this.
8) They have not given warranty for the Battery also.
9) When i complained to the SMC Motors they are telling that please do not complaint to the Company we will shut out everything, but still not yet shut out even after one service.
10) Most of the body parts fit to scooter is not properly fit, i think it is a defective piece they have sold to me.
Karishma pyarelal pateriya
Scooty no.. Mp04uc7049
Bhopal vareniyan motars
2019 m duet scooty kharidi thi tabhi se 20-25 ka avreg de rhi h kai bar showroom gya but koi solution nh kiya gya aj bhi bahi avreg de rhi h m petrol pila pila kar thak gya hu iesse jada kharab gadi aj tk nh dekhi hero company sabse jada khachra product la rhi h muje ye scooty 760000 ki padi thi yadi aj company ese 55-60000 m bapis lena chahti h to m aj hi dene ko tyar hu abhi only 7000km chali h
Cont.. No.. [protected]
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Scooty no.. Mp04uc7049
Bhopal vareniyan motars
2019 m duet scooty kharidi thi tabhi se 20-25 ka avreg de rhi h kai bar showroom gya but koi solution nh kiya gya aj bhi bahi avreg de rhi h m petrol pila pila kar thak gya hu iesse jada kharab gadi aj tk nh dekhi hero company sabse jada khachra product la rhi h muje ye scooty 760000 ki padi thi yadi aj company ese 55-60000 m bapis lena chahti h to m aj hi dene ko tyar hu abhi only 7000km chali h
Cont.. No.. [protected]
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