Hero Motocorp — Dealership behaviour

Address:

Hero MotoCorp Limited, The Grand Plaza, Plot No.2, Nelson Mandela Road, Vasant Kunj - Phase -II, New Delhi - 110070. Telephone : +91-11-46044200.

I would like to inform you that on 11-Aug-2023, I visited the Varenyam Hero Motor, JK Road, Bhopal, Madhya Pradesh, Service Centre for servicing of my bike. I asked the service manager (the biggest ### at the service centre), to provide me with the estimated receipt for the servicing of my bike, but he has denied giving me the estimated service charge receipt for the service. I don't know why they have denied, they might be doing rigging or corruption inside the service centre.

Then I asked him, May I know who’s the head here or who’s the MD or CEO of this showroom or service centre? and he said, No CEO, no MD, and no one is head. I’m the only head.

I don’t think Hero Motor has hired ### for their service centre.

I called Mr. Shivam Sharma, and he said that he’s the Territory Manager of Hero Motor, his CONTACT number is +91-[protected], he’s too unprofessional, he doesn't even know how to talk with the CUSTOMER, and if any rigging or corruption is going on inside the service centre, then he might be involved in that because if he's from Hero Motor, then he should resolve my problem.

I have also dropped email to the CEO and Chairman of Hero Motocorp but they are also not taking any action.