Hero Motocorp — False information provided and delay in delivery process | |||||
Hi, My name is Manoj Kumar Nelluri. I bought Hero Duet LX red color vehicle on 07/10/2015, sunday at Jai Sai Ram motors, Mallapur, Hyderabad(Sub-Dealer of Phoenix motors). False Information Provided : First thing, with the presentation that shown in Hero Moto Corp website I went to purchase Hero VX model and received false information from sales executive Mr. Muralider Reddy saying that, they were not yet released and will get in March and later. With this reason I was forced to buy Hero Duet LX which I am not much interested. In-Complete delivery: Even the LX model was not delivered completely, still there is lack of extra fittings and vehicle was not in good condition. The executive asked me to come on sunday, so that it can get fitted. But till today, I didn't get them delivered. And surprised to hear that they will not get delivered no sooner than Monday. I would like to request someone to help me to get VX model instead of LX since I was provided false information at the time of delivery. Thanks, Manoj Was this information helpful? | |||||
Hero MotoCorp customer support has been notified about the posted complaint. | |||||
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