Dear Team,
I am using Hero Honda Splendor Plus for the past 18 years. I decided to purchase a new vehicle Hero Splendor Plus. I have approached M/s. Vinayaga Motors, No-216A, Thirumalaipriya Nagar, Redhills Road, Pudur, Ambattur, Chennai[protected]ph :[protected], Cell – [protected], [protected], Email : [protected]@gmail.com)
I got delivered the vehicle on 15.06.2022. Engine No : HA11EYN5854072 and Chassis No-MBLHAW128N5B15011. I want to take up the following irregularities / fraudulent activities to spoil the name of Hero Motorcorp.
1) I made payment to M/s.Vinayaga Motors, but got tax invoice in the name of Srivari Automobiles (Invoice No-11788BC22S7016 dt 14.06.2022) for Rs.70590/-.
I have to submit the tax invoice to my employer now. Please confirm how I can submit tax invoice from other company (Srivari Automobiles) name for the payment made to my original seller (Vinayaga Motors).
2) I have charged Rs.2800/- for extra fittings. No bill provided. Seat Cover and Side Mirror, etc., provided to my vehicle is not original parts of Hero Motorcorp.
3) Backside carrier (image attached) is in rusting condition.
I had a good image about Hero Motorcorp and hence I have opted the second time your company for new vehicle. But because of these type of Dealers and authorized representative of Dealers, your name will be spoiled in the market.
Details of the Dealer :
Srivari Automobiles
5A & 5B, CTH Road, Saraswathi Nagar, Tirumullaivoyal, Chennai-600062
Ph : [protected]
I am totally disappointed because of the irregularities noticed.
Kindly intervene in this issue and give a solution
Thanking you
M. Murugan
[protected]
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We highly regret the inconvenience caused. With respect to your complaint is in the process and it will be resolved at the earliest.
Regards,
Team Hero MotoCorp