Hero Motocorp — Goodlife card gift

I have goodlife card no.[protected] valid from 24/10/12 to 23/10/15 . i haven't got any gift item from your company even i have earned 6576 points and have total points 7476.when i asked kirti motors barmer showroom they didn't gave me proper answer.according to them my card is invalid and gift items were taken by consumer . plz help me to give my gift item and aiso solve the problem of validity of card. from- junjar singh mb.no. [protected] e mail add.[protected]@gmail.com byke-HF Delux