Hero Motocorp — Heavy white smoke coming from the engine continuously even though we have given 3 times service

N MAHESH BABU

from Suluru, Andhra Pradesh

Address:	Kurnool, Andhra Pradesh, 518003
Website:	www.heromotocorp.com/.

This is m. Madhu bharath from kurnool, andhrapradesh. I have purchased new hero glamour drs cast techno blue black on 30.09.2016 from sasya auto, kurnool details are as follows variant:hglrjdrsccr, color:tbk, engine: ja06ejggh41525, chassis : mblja06amggh33298.

After one month we have noticed that the heavy white smoke is coming from the engine instead of doing regular service at show room and service people at sasya, kurnool not responding to the customer. They are simple saying that we are not responsible for the repairs which are occured after the vehicle sale.

We are demanding the replacement of vehicle with another vehicle in exchange.

Please consider our complaint and arrange to do the needful to relife from the problem

Thanking you sir,

M. Madhu bharath.
[protected]

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Comments

N MAHESH BABU

from Suluru, Andhra Pradesh

Dear Sir,

With reference to the above complaint we are once again facing the same problem and Bike mileage has been decreased gradually.We are unable to drive the vehicle in this bad condition and demanding to change Full Engine assembly to resolve the issue permanently. Untill it will not changed the Engine this problem will come again and again.

We feel very bad for purchasing this kind of Faulty Failure bike and still now i am very suffering a lot due to this problem and service of the Hero motor corps personals. Right now i am not at all happy with this bike, please resolve the issue at the earliest or Exchange the New bike in place of this bike.

I am expecting a quick reply in this regard and do the needful,

Thanking you Sir,

Regards,
M.MADHU BHARATH.
+91 [protected]
KURNOOL