Hero Motocorp — Heavy white smoke coming from the engine continuously even though we have given 3 times service

Address:Khammam, Andhra Pradesh, 518003
Website:www.heromotocorp.com/en-in

We are not at all satisfied with the Serivce of Hero Motorcorp, last week we have complained vide Consumer complaints cell and got recd the phone call from the service people at kurnool but the problem was coming again and again.Please change the whole engine to the bike to resolve the issue or exchange the bike. This is m. Madhu bharath from kurnool, andhrapradesh. I have purchased new hero glamour drs cast techno blue black on 30.09.2016 from sasya auto, kurnool details are as follows variant:hglrjdrsccr, color:tbk, engine: ja06ejggh41525, chassis : mblja06amggh33298.

After one month we have noticed that the heavy white smoke is coming from the engine instead of doing regular service at show room and service people at sasya, kurnool not responding to the customer. They are simple saying that we are not responsible for the repairs which are occured after the vehicle sale.

We are demanding the replacement of vehicle with another vehicle in exchange.

Please consider our complaint and arrange to do the needful to relife from the problem

Thanking you sir,

M. Madhu bharath.
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    +91 11 2614 2451
    +91 11 2614 4121
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    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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