Hero Motocorp — service

Address:

Warangal, Andhra Pradesh

Respected sir,
I have been the customer of hero vehicles as long as i can remember but the point of issue comes with the service you provide on vehicles
Location : sri sri sri hero, hunter road warangal.
1. I have brought a new vehicle (Mastero edge) on 4/10/2016, its only been a year of purchase but the visit to your stores for service and after service was clearly waste of time no proper response and customer service manager doesnt even exist or he never stay in the store or maybe he doesnt care to know what the customers are going through.
2. On 30/8/2017 i have taken my bike for third service but i have no clue why they have not done it with the third service (It was with in the km reading mentioned in service book) they made the service on fourth free service.
3. After my fourth service i have visited your store for a round 2-3 times but the problem remained unchanged and today i. E 26/09/2017 i was forced to take my bike but the person named ashok i dont have any idea with his designation he was very harsh rude and loud which not a single customer would like to take it. After few arguments i asked for customer service manager but he refused and stopped me from talking to him and later i found out that he is not in the premises.
This is not thr first time i have seen ashok behaving such away not only with me but with many other customers such a careless and irresponsible person.
4. Whats the use of paying money for person who doesnt even stay or exist in the store (Csm).
If this behaviour continues suitable actions will be taken in court of law. Kindly look into it and teach some manners amd work knowledge to people you recruit.