Comments
After complaint of amco battery it was replaced by exide but without mentioning it in the bill. Polish option was cut without any initial by any responsible staff. Bill of exide battery is missing. Just 50 meters away from service center bike stopped and troubled in starting. My staff argued the service personnel to do needful but was denied flatly. In the roadside repairing shop it was repaired after payment. Is it the way to behave the prime customer who never goes other repairing place after its purchase in 2017. How can one rely upon ur irresponsible and arrogant behaviour o[censored]r staff. Now it compels us to get service other center and complaint against you in consumer court.
Reply
Dear Sir,
Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.
Regards,
Team Hero MotoCorp
Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.
Regards,
Team Hero MotoCorp
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
4%
Complaints
6252
Pending
0
Resolved
257
+91 11 2614 2451
+91 11 2614 4121
34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
View all Hero MotoCorp contact information