Hero Motocorp — Subject: Non better service provided

Dear sir,

Iam service my bike Saturday on 22nd Oct 2022 but my bike service properly not working. iam complaint the service centre Tuesday and then iam visiting the your centre today the guard not numbering the bike and said inform the supervisor then iam numbering your bike.

My main purpose of complaining your staff no responding customer and today my bike not recived because battery battery not change, chain socket change, clutch plate change my bike have two year passed and i have 2nd time change why this is you service problem or your product & my driving problem my bike in your service center . Pls when change by battery, clutch plate & sprocket of chain rpls return my all replace parts hand over to me we have requeste you.

Pls respond this mail because crm
Not receiving my call & why are not proper service to customers because after every service iam visiting your service center vist again twise . My two day salary cut by my officials because iam visiting your center teo times why your service poor.

Thanks you

Surender singh
[protected]
Veh no DL5SCL8445

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[protected] Forwarded message[protected]
From: Surender Rawt
Date: Thu, Oct 27, 2022, 8:10 PM
Subject: Non better service provided
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Hero MotoCorp customer support has been notified about the posted complaint.
Nov 08, 2022
Updated by surender singh85
sir my problem slove bur pls update yur services becuase every time i have faceing this type of problems

thanks
Complaint comments 

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Dear Surender! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.

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