Hero Motocorp — Tax Invoice is more than MRP of Product

Address:

C-10, Surjeet Society, India Colony, Nr. Vidhiyanagar High School, Bapunagar

Dear Hero Team,

Greetings of the Day.

My name is Hitesh Bhavsar. And I Owned Hero Xpulse 200 FI 2V - BS6. It's VIN # MBLLDL058LGK02689. (Reg. GJ01VG1568)

I want to Air filter for it and that's why yesterday i visited Karnavati bikes, Ahmedabad for it but they he'd not any stock for same. ( I changed Chain Set and Spark Plug at Karnavati bikes.) Today I visited Rajdeep Hero, CTM, Ahmedabad. There are same story. No any stock available for Air Filter.

Then I go to the Keshav Motors, Nikol, Ahmedabad for the Same. Luckily I found Air filter there. I ask for Change it but due to around 15:50 hrs so They deny for it. Then I decided to purchase it.

When I went to cash counter they ask me for extra money than MRP. which printed on the that part cover. (On Air filter's Cover) and they prepared tax Invoice of INR 215/- (MRP is INR 160 printed on cover)

Photo attached for your reference.

I can you give me a valid reason for the Same.

Is Authorised service center/ Dealers have any authority to charge more price to Customer???

If the part rate are changing due to any reasons in catalogue, but if they have a old stock with old price then they have any right to sale old MRP stock with a New Price???

I wish your strong action against the dealer and the same with Written Response in Email from your side.

Waiting for your response.

Thanks,

Hitesh Bhavsar

Ahmedabad.

Mo. [protected]