| Address: | 560043 | | Website: | bhagathhero.heromotocorpdealers.com |
Given my bike for repair. Issues are no pickup, front mask replacement, break lever and pads, front shock absorb, vibration while driving, general service. So they provided the estimation of 2400 rs. I asked him again, is it the estimation of whole thing? He replied yes, but we will give you a call when we open the engine. He opened the engine, called me and saying that bore, crank shaft is gone. It would cost around 15000rs. I said please don't do anything, just fit and give my bike back. When i go to the showroom to take my bike, they charged me 2283 for fitting the engine. I asked him why is that, he replied in rude way if we open the engine, should change the gaskets and oil. Ok but why you charged this much, parts come around 600+ and general servicing, labor charges. I told him when he called me that i don't need general service but also he billed it and answer is we can't give the bike without doing it. Finally billing done and i checked my bike, it's very noisy, some thing stops the bike when moving. I questioned him, is this your service? He took back the bike and said come tomorrow. Next day the same noise and not at all starting. Here they are saying the noise is very common because of bearing damage while fitting the engine. Is this meaningful? When i give my bike the noise was not there and now they are forcing me to do the total engine work with bearings. I don't want anything that costs me around 15000rs, i left the bike there and said i just need my bike without the noise. So that i can use as it's. They are saying it's not possible without repair, take your bike and leave. Answering to customer is rude, meaningless reasons, spoiled my bike totally and not ready to give the solution. What should i do now?
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The engine problem on my bike, and sir are forbidden to service, we will not, and now the bike is in guarantee. please sir solve my problem.The bike became the five -month.