Hero Motocorp — Xpulse Bike Parts Not Provided By Hero Motocorp Staff

Address:

Andada, Ankleshwar ,Bharuch Gujarat

1) I placed my bike in Kosamba Laxmi Auto Traders-21324 on 14.04.2023 for servicing purposes.

2) Laxmi Auto Traders staff ordered required parts in HERO motocrop system on same day.

3) Still the parts company has not supplied those people and I have not received them from my bike.

4)Today I called the customer care of Hero Motocrop and the customer representative suggested me to place the order from your end in hero portal.

5)So if you guys can't supply, then order customer and change the bike parts yourself?

6)Hero company tells customers that you will not get any issue in servicing.

7)I feel bad today that you are making a recruitment of this kind of staff in customer care, your staff said that you order yourself and let issue resolve it. she tells the customer instead of doing it himself.

Kindly resolve my issue as soon as possible.

I sure hero team resolve my issue as soon as possible. pls give the assurance my bike provides to me withing one day.