Hewlett Packard (HP) — HP-Bad Service

Address:

Allahabad, Uttar Pradesh

Dear Sir, I had registered a complaint when my printer (HP LaserJet 1020) stopped working all of a sudden I called on the toll-free no. and talked to Mr.Saurabh he tried to fix the problem on the phone it self but was unsuccessful in doing so. He took my address and said that a technician would be send to my home for repairing the device and gave me a case ID which was 5431550 but ever since nobody has turned up and its been almost over 20 days I had called again to check the complaint status and when I gave them the case id on being asked they said that no such ID exist. Is there any solution to this problem? Kindly look into the matter.