Hind Solutions — Solar panel ordered but no response

Address:	+91-9319968174 | 011-61495686. Office Address : 9WR, Gautam Vihar, Shahdara, Delhi, 110053.
Website:	hindsolution.in

A copy of email correspondence follows

Hind Solutions 16 March 2022 at 11:35
Reply-To: [protected]@hindsolutions.in
To: [protected]@gmail.com
Hello Jackson!
Your order has been paid.

Hind Solutions

Order No: #2796
Placed at:[protected]:21 Status: Paid

Solar India 10 Watt 12 V Polycrystalline Solar Panel SSI10 Watt
Quantity: ₹500 INR x 2 ₹1, 000 INR
Sub-total ₹1, 000 INR
Shipping ₹0 INR
Total ₹1, 000 INR
Billing Information
Jackson Rajan
Jynx technology, , C181 1st floor koelnagar Rourkela
769014 Sundergarh
Odisha - India

Payment Method
PayUbiz
After online payment i got the following message from Payu

[protected]@payu.in Unsubscribe
16 Mar 2022, 11:35
to me

Dear Jackson,
Your transaction with ENAM was successful

Transaction ID: 57579236
Merchant: ENAM
Amount Paid: 1000.00
Order Date:[protected]:33:55
Customer Phone Number:[protected]

For any information pertaining to the status of your order, please contact ENAM

Thanks and Regards,
PayU on behalf of ENAM

Tried to contact the customer care many time but no response from there side Repeated mails i got a reply from them as given below

Hind Solutions
Sat, 26 Mar, 11:13 (12 days ago)
to me

Hello Jackson!
All of the items from your order have now been shipped.

Hind Solutions

Order No: #2796
Placed at:[protected]:21 Status: Paid

Solar India 10 Watt 12 V Polycrystalline Solar Panel SSI10 Watt
Quantity: ₹500 INR x 2 ₹1, 000 INR
Sub-total ₹1, 000 INR
Shipping ₹0 INR
Total ₹1, 000 INR
Shipping Information
Jackson Rajan
Jynx technology, , C181 1st floor koelnagar Rourkela
769014 Sundergarh
Odisha - India
Phone: +[protected]
Shipping Method
Ship through By Surface
Tracking Number: [protected]
Tracking Company: Other
Shipment Status: Fulfilled
Expected Arrival:[protected]-29
Message: https://trackon.co.in/
Tracking no provided shows invalid

Please help to get a refund
Thankyou