Hindustan Petroleum Corporation [HPCL] — Con. no.660120, hp gas refill booked on 25.03.2016 till date not delivered and online status shows as delivered and adjusted in subsidy

Address:	401209
Website:	myhpgas.in/myHPGas/Index.aspx

Consumer no.660120
Vipul Nayak
MOBILE NO: [protected]

Hp gas booked on 25.03.2016 & booking no. is 314012 and at the time of booking status shows as it will be delivered by 2-days, on next day it shows as it will be delivered within 3-days.

As we not get our ordered cylinder and on inquiring on phone they inform us that your booking has cancelled due to new rule of April-2016.

While online it shows has delivered via cash memo no. 182853 dt. 29.03.2016 . Which is till date not delivered cylinder to us? Please look into the matter as we have a single cylinder. And how can they adjust this none delivered cylinder in subsidy transferred too.

To Get Refill of the Cylinder They Simply Replied As You Must Do Further Book Otherwise You Are Not Eligible For Delivery

And online complaint system is not working as after drafting and submitting complain it just shows as this page can't reach than how problem will be solved

Even i mail to [protected]@hpcl.in, this person forwarded mail to "Avitabh Bhute ( अविताभ भूते )",
"Gonsalves Carol Natvidad ( गोन्साल्विस कैरोल नत्वीदाद )",
"Mukund Manik Jawanjal ( मुकुंद माणिक जवंजाळ )",
"Ramesh Kumar ( रमेश कुमार )", on 02.04.2016, but problem is till date on same place only

Now how to solve the problem, as without delivery of gas cylinder how can they use our subsidy as used and we are in trouble. this kind of incidence is second time we face (2-3 years back also they did same way)