Hindustan Petroleum Corporation [HPCL] — Gas subsidy

Address:	400706
Website:	HP website

I am an HP gas consumer having my number 632181 getting supplies from Tejal Enterprises Nerul. I get subsidized cylinder for which I have submitted necessary details and was getting subsidy up to 16-11-15. When I ordered for cylinder in the month of January 16 I made online payment at the time of booking cylinder but the delivery boy while delivering cylinder insisted for payment. without any other option I made payment and lodged a complaint . The amount collected has been refunded on the next day. However they have not credited my subsidy. My complaints simply not entertained. When checked on longing to the site I find a massage thanking me for forgoing the subsidy. I DID NOT OPTED TO FORGO THE SUBSIDY. If any consumer wants to opt out of the subsidy it should be categorical and I did not excise any such option. This is just a type of cheating the consumer