Hindustan Petroleum Corporation Limited — Complain against regarding supply of subside Gas Cylinder due to OPTED (Out Of Subside)

From: Sri. Pramod Kumar Achary Masterpada, Phulbani, Kandhamal Mobile no. [protected] Email ID. [protected]@gmail.com To The Area Sales Manager HPCL Ltd. Bhubaneswar, Odisha. Sub:- Complain against regarding supply of subside Gas Cylinder due to OPTED (Out Of Subside) Ref :- Consumer No. 605116 of Asian Gas Service . Phulbani I.D. No.[protected], Pan No:-BCRPA9668N Sir, With reference to the subject cited above. I Sri Pramod Kumar Achary beg to inform you that, when I proceed to the HP Gap Dealer (Asian Gas Service, Phulbani) on dated 17/01/2014, the dealer intimated that, I have availed total 12 Nos subside Gas Cylinders since 01/04/2014, But, as per my Gas Booking Pass Book & Online Booking history, I have actually availed 09 ( nine ) No’s of subside gas cylinder since 01.04.2014 to till date i.e. 25.12.2014. For which I am enclosing herewith the following support documents for your kind reference. Owing to such situation, I have lodged a complain bearing reference No.14192186, dated 2/2/2015. Further, I came to know that this may be happend due to submission of Form-5 (Mandate for Opting Out of Subsidy and PAHAL DBTL Scheme) to the Gas Dealer, such problem has been arised. But, to the best my knowledge, I’ve never done this types of mistakes at any cost. On verification through online at my hpgas.in, it is found that I have been provided only 09 (nine) no’s of subside Gas cylinders by the date. Therefore, I would request you kindly look into the matter personally and take necessary immediate action to retrieve my balance 03(Three) Nos. subside Gas Cylinder and for supply subsidy LPG Gas at an early date for which I shall remain ever grateful to you. Attach copy:- 1. Gas front page 2. Gas book Refill booking & Delivery history page 8 & 9 3. Online Gas booking Delivery history& Opted Out Of Subsidy 4. Gas bond 5. Voter ID card & Action history of ref no[protected]On-line Complain Ref. No.) 6. Acknowledgement of DBTL slip (Bank & Asian Gas Service, Phulbani) Yours Faithfully (S. PRAMOD ACHARY) Copy to:- 1. Asian Gas Service Phulbani (received 12.02.15) 2. The Area Sales Manager HPCL Ltd. Bhubaneswar (received 20.02.15) 3. The Civil Supplies Officer Phulbani, Kandhamal ( received 11.02.2015)