Hindustan Petroleum Corporation Limited — Not receive delivery.

Address:

Mumbai City, Maharashtra

Sir, My consumer no. is 663369. My service centre is darshan Gas Service. I have booked my gas more than 10 days ago. My neighbor had booked the gas after me and she has received her gas within 2 days. Its more than 10 days and I have not received my cylinder. Anand HP Gas Service which is located at Baltikuri always has a busy phone. The IVR and computer system is always down and not working. Even if I call them on the given number they say that their system is currently down. Due to this I have visited the service center which is very far from my house and booked my cylinder. Even after booking I visited the center to check if my cylinder was in process. They told me the cylinder will be coming to my house in another day or two but I have not yet received my cylinder. I am feeling very exasperated and harassed since after repeated phone calls and visits the service people at Anand Gas Service do not understand my predicament. They are not doing anything to give a better service. I have an ailing mother and a small kid and I am unable to run around for the cylinder.