Hindustan Times — Misbehaviour of vendor and non delivery of newspaper since 23.05.2016

Address:New Delhi, Delhi, 110085

Dear sir/mam,

I have applied for your ht newspaper since february 2016. For the month of feb and march i have already given coupons to the newspaper vendor but i want to tell you that my newspaper vendor asking me for the whole 14 redemption coupons in advance but i didn't gave to him bcoz it is mentioned over the coupons that we should not handover the same in advance and should provide him only after due date and then he challenged me that if i will not provide the same to him then he will not provide the newspaper to me and warn me to complain to whomsoever i can. But even after this episode i got the newspaper on daily basis. So i didn't complained anyone.

But, on the last sunday on 22.05.2016 the same person came to my house for asking balance coupons, then also i refuse to give him the same and only gave him coupons which were due, i. E. Only for the month of april 2016, but he didn't provide me any kind of acknowledgement or receipt for the same even after asking. And then also he warns me that he will not going to provide me newspaper from tomorrow onwards just bcoz i m not giving him balance coupons and he also asks me for rs. 20/- for delivering newspaper but i refused to pay the same.

From 23.05.2016 till date i m not getting any newspaper. I am providing my details below for your reference. Plz look into this matter and revert me at the earliest bcoz this kind of service from such a big company and all this things will surely effecting the reputation of such big brand like ht.

I am also attaching the acknowledgement which was given to me by vendor at the time of his first visit regarding coupon collection for the month of feb and march and he has not provided me any acknowledgement for the month of april and only made additions in the old acknowledgement by adding +1 coupon and mentioned the date thereon and signed the same.

In case you require any further information you can contact me at mobile no. Mentioned below.

Name - sunaina chhabra
Id - [protected]
Coupon no. - 15r0034150
Depot name - rohini
Vendor name - shivpal singh (Rajkumar)

Thanks & regards

Sunaina chhabra
Chartered accountant


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I have also send the above mentioned text via mail on 25.05.2016 at [protected]@hindustantimes.com and till yet didnt received any response or any kind of confirmation

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