Having a Hindware chimney in kitchen is health hazard. Quality of chimey is so poor that they stop working in 2-3 momths. Nobody taking care of complaint, nobody listening. I bought Serena 90 which stopped working within 2 months, got repaired after one month after lodging the complaint (KAR1399630 dt 13.03.21). Again it stopped working after few days (KAR1580430 dt 22.07.21) and from last 35 days its non operational. My father who is paitent of acute asthama and wife both are suffocating due to smoke. I am daily chasing with area manager but all waste, no reply. Complaint dt 21.07.21 is still open and nobody bothered to resolve it. No one picking the phone. Customer care just saying, yes your complaint is already lodged and will be resolved.
Though company gives life time warranty nut these service guys charging Rs.472/- for coming.
Arun Ganotra
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