Hitachi AC — Not repairing ac as its still under 1 year amc

Address:	New Delhi, Delhi, 110051
Website:	www.jci-hitachi.in

We have two hitachi ac which we bought last year along with 1 year amc for both ac, where we were told that if any issue occurred in this year will be dealt asap by hitachi new delhi team.

Last week one of my hitachi ac was not working. A new delhi hitachi team member came to my house & suggested that a circuit board is damaged and he will replace. It look hom 2 days to do that.

Then even after changing the circuit board, the ac was not working properly, so the team which changed the circuit board, told us that they are here only to replace the circuit board, nothing else and we should complaint again. Which we did.

Now after 3 days of the 2nd complaint, we were told that some parts are not available in delhi and they are being brought from gujarat and it will take some time.

Now it has been over a week and my ac is still not working and i am not able to get a straight answer from hitachi new delhi team.

I also called the team today and some guy name jitender told me that the we will come and repair your ac when the parts will come to us. Then i ask by when you will get these parts? He said that we should call them after sometime to confirm.

Hitachi isn't a local company, and they you should have replaced the ac if you can't repair it. It is such a disgrace that such an mnc company is acting like this.