Hitachi — Air conditioner defect

Address:

Varanasi, Uttar Pradesh, 221001

Hitachi Customer Service :–[protected] Refer to complaints made to you in the matter of on e Hitachi AC of 1.5 ton purchased in the month of 7th July 15, from m/s Madan Electronics, Varanasi which had auto swing problem right from the day one. Many complaints were made to your dealer, and even to you in the month of July. Refer your complaint number in the subject. The said AC has yet not been put to order in spite of many requests. It is again requested that the said AC be either replaced with a new one, or the amount of Rs. 30, 500/- be returns to the undersigned with in a weeks time failing which the undersigned will be constrained to seek legal redressal. Regards, Z. A. Khan [protected]